About Us

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Executive Leadership

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Stephen A. Smith

Managing Director

Stephen A. Smith

Managing Director

Stephen Smith is the founder and Managing Director of Keener Management. Mr. Smith is an experienced entrepreneur and has an extensive background in finance. Prior to founding Keener Management, Mr. Smith co-founded Clean Energy Capital in 2009, a boutique investment bank located in Houston, Texas. At Clean Energy Capital, Mr. Smith has advised clients on high profile projects, with transactions totaling over $17 billion. Prior to co-founding Clean Energy Capital, he was an investment banker at both Citigroup and Lehman Brothers, where he specialized in energy project finance. Mr. Smith holds advanced degrees in finance and economics and started his career as a financial economist for the national practice of Ernst & Young. He holds a master’s degree in finance from LSU, a master’s degree in economics from the University of Oregon, and a bachelor’s degree in business administration from the University of Oregon.

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Jerry D. Smith

Managing Director

Jerry D. Smith

Managing Director

Jerry Smith is a Managing Director of Keener Management and brings a significant background of implementing accounting systems and streamlining back-office processes to the firm. Prior to joining Keener Management, Jerry served as Vice President and Controller of Freeport LNG, a privately held company with over $15 billion in assets. He joined Freeport LNG from his previous role serving as Vice President and Chief Accounting Officer of Cheniere Energy, a publicly traded company in the LNG business. Mr. Smith began his career in public accounting at Arthur Andersen in 1999, and post-Enron with KPMG. He holds a master’s degree in accountancy from Abilene Christian University and is a Certified Public Accountant in the state of Texas.

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Pamela McGlashen

President

Pamela McGlashen

President

Pamela McGlashen is the President of Keener Management with almost 40 years of multifamily management experience, across all asset classes, throughout Houston and other large national markets. Prior to leading Keener Management, Ms. McGlashen served as President of Allied Orion Group, President of Management for Kaplan, and Director of Asset Management for Arel Capital. In these various roles, she oversaw operations of more than 130 multifamily properties in over 10 states overseeing approximately 500 employees including Human Resources and Regulatory Compliance Departments as well as leading new business development, fiscal planning, and budgeting.

On-Site Management Leadership

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Morgan Clevenger

Regional Vice President

Morgan Clevenger

Regional Vice President

Morgan Clevenger is the Regional Vice President for Keener Management, where she is responsible for overseeing the operations and financial success of our portfolio. Ms. Clevenger has accumulated more than 13 years’ experience in the multifamily management industry, beginning her career as an Assistant Property Manager with Westwood Residential. She worked her way through various roles, most notably serving as Regional Director for both Westwood and Indio Management for the better part of her tenure. Over the course of her property management career, Ms. Clevenger has supervised more than 5,000 units of diverse assets across several different markets as well as been responsible for the oversight, training, and development of over 100 employees.

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Kacey Hale

Regional Property Manager

Kacey Hale

Regional Property Manager

Kacey Hale is the Regional Property Manager for Keener Management where she is responsible for personnel management, implementation of company policies, and monitoring asset performance. Ms. Hale has over 20 years of property management experience, beginning her career as a leasing consultant and soon thereafter was promoted to Assistant Property Manager. Prior to joining the Keener team, she served as Regional Property Manager for Allied Orion Group where she oversaw a large portfolio of properties which spanned a variety of asset classes and locations. Kacey has extensive experience in budgeting and fiscal management, general maintenance, and capital improvement recommendations, as well as the promotion of employee and tenant relations.

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Toby Walker

Area Manager

Toby Walker

Area Manager

Toby Walker plays a critical role in the management of numerous assets within the Keener portfolio serving as Area Manager. Toby began his career at BSR Real Estate Investment Trust, where he worked in a variety of different roles beginning as a leasing specialist. Through his dedication and hard work, Mr. Walker was promoted to multi-site community manager which provided crucial knowledge and experience that has contributed to his success in his role at Keener Management. Throughout his career, Toby has accumulated more than 13 years of experience working with a variety of asset types, overseeing more than 2,000 units across the state of Texas while providing vital support to the on-site teams. Additionally, Mr. Walker has played an integral role in the transition of ownership of over $300 million in multi-family projects.

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Jennifer Garcia

Area Manager

Jennifer Garcia

Area Manager

Jennifer Garcia is responsible for the oversight of some of our largest properties, plays a vital role in the due diligence process of all new projects, and leads employee development on all property management software. Mrs. Garcia has been with Keener Management since its inception in 2016. She began her tenure as a leasing professional and continuously exceeded expectations to allow for advancement in her career. Prior to joining the Keener team, she worked for several other management companies with her most recent experience at Target Management and Design where she was the acting manager for a 172-unit property. Jennifer earned her bachelor’s degree in international business from Centro De Estudios Universitarios in Monterrey, Mexico.

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Felicia Chambers

Senior Community Manager

Felicia Chambers

Senior Community Manager

Felicia Chambers serves as a Senior Community Manager with Keener Management and has nearly 25 years of property management experience. Ms. Chambers started her career with Lifestyle Management, where she was promoted from Leasing Consultant to Property Manager within her first year. Prior to joining the Keener team, she served as Property Manager for Lifestyle Management, Madison Apartment Group, Sentinel Real Estate, and Mid-America Apartments where she was responsible for promoting tenant relations, improving property financials, and overseeing community staff for more than 1,600 units. Ms. Chambers has been a Certified Apartment Manager since 2012.

On-Site Maintenance & Construction Team

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Facundo Villarreal

Vice President of Construction

Facundo Villarreal

Vice President of Construction

Facundo Villarreal is the Vice President of Construction with an extensive background in managing construction projects across Texas. Facundo brings with him over 17 years of experience in construction management. Most recently he served as the Regional Construction Project Manager at Indio Management, leading and managing their multifamily portfolio. Mr. Villarreal has worked closely with city officials, insurance adjusters, various clients, and led teams for numerous projects giving him a wide range of skills and experience that are invaluable to all renovation programs Keener Management oversees.

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Ralph McCoy

Regional Maintenance Supervisor

Ralph McCoy

Regional Maintenance Supervisor

Ralph McCoy has over 35 years of experience in both single-family housing and multifamily property management. Over the course of his career, he has been tasked with providing program leadership, implementing safety guidelines, and creating preventative maintenance programs, policies, and procedures. Prior to joining the Keener team, Ralph worked in various maintenance roles for Harry Reed Management, Greystar Management, and Marquis Properties among other prominent companies. Mr. McCoy has trained, mentored, and helped develop fellow team members over his years in property management to create productive employees.

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Derek Plaisance

Director of Information Technology

Derek Plaisance

Director of Information Technology

Derek Plaisance is the IT Director responsible for overseeing the technical infrastructure across the Keener portfolio. His main responsibilities include taking care of our on-site personnel, testing new technologies, and consulting on various projects to enrich the tenants we serve. Mr. Plaisance has over 5 years of experience managing the design and implementation of IT infrastructure. Before joining Keener, Derek was a top performer in designing and selling automation systems for residential clients across Louisiana and Texas. Derek has a degree in Computer Science and Cloud based services which he will utilize to add value to each multifamily asset by ensuring residents are provided reliable, high-quality technologies.

Corporate Team

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Sunil Chand

Property Controller

Sunil Chand

Property Controller

Sunil Chand is the Property Controller for Keener Management with over 26 years of accounting experience. For nearly 20 years of Mr. Chand’s accounting career, he has served as a controller for various real estate companies. In these roles, he has managed all financial reporting, prepared budget processes, and has led day to day accounting operations, which has equipped him with the skills and experience to seamlessly take over as Property Controller. Sunil is also an expert working with software and programs such as ARGUS, YARDI VOYAGER, QuickBooks, AppFolio and more.

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Eddie Caguana

Corporate Controller

Eddie Caguana

Corporate Controller

Eddie Caguana is the Corporate Controller for Keener Management. He initially worked for Keener property management team, where he excelled in all aspects of his work and found his passion for real estate. His property management background, determination, and desire to take on new challenges has made for a smooth transition to the corporate environment. As an integral member of the corporate accounting team, Mr. Caguana has played a vital role in the successful implementation of accounting systems and back-office processes. He has earned his Certified Apartment Manager designation through the National Apartment Association and holds a Bachelor of Business Administration Degree in Accounting from the University of Houston

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Will Wakefield

Director

Will Wakefield

Director

Will Wakefield is a Director who is responsible for constructing financial models, preparing client materials, and compiling quarterly updates for all investors/clients. He has 10 years of commercial real estate experience, most recently working for two global leaders in the industry, CBRE and JLL. Will is heavily involved in all aspects of the transition and management process, including market research, quarterly reporting, and asset management. He graduated from The University of Texas as Austin with an undergraduate degree in Economics and from Rice University where he earned his MBA.

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Holly Lubelski

Executive Assistant

Holly Lubelski

Executive Assistant

Holly Lubelski is the Executive Assistant and is responsible for providing comprehensive support managing the organization’s office operations. Ms. Lubelski has an innate ability to organize, manage and complete complex projects which allowed for a seamless transition to her current role; after previously holding the positions Regional Supervisor and Director of Special Projects. Prior to her transition, Ms. Lubelski worked in Multifamily Property Management for more than 20 years with highly respected companies including Monument Real Estate Services, Allied Orion Group and Northland Investments. Ms. Lubelski currently serves on the Board of Directors for the GCAA and is a member of the Institute of Real Estate Management, working towards her Certified Property Manager designation.

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Fernando Ceballos

Director of Human Resources

Fernando Ceballos

Director of Human Resources

Mr. Ceballos has over 14 years of Human Resources experience with over half of those years being in the property management industry where he has presided over 25,000 units. In his role at Keener, Fernando is responsible for providing both strategic guidance and leadership for all aspects of the human resources functions along with establishing a vision and direction for Keener’s policies and procedures. Prior to joining the Keener team, Mr. Ceballos was the Senior HR Business Partner at Allied Orion Group where he led a team in providing services and support in talent acquisition, payroll, benefit, and compliance to over 800 employees as well as played an integral role in in the creation and integration of their payroll allocation process and HRIS system implementation.

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Brooke Wilby

Client Relations & Marketing

Brooke Wilby

Client Relations & Marketing

Brooke Wilby joins Keener as an integral part of the Client Relations and Marketing team. Her responsibilities include overseeing communication, cultivating personal relationships with clients, and developing all marketing and social media material. Brooke has over 3 years of experience in the commercial real estate industry, with her initial start being at Keener as an Intern while earning her undergraduate degree. Most recently she worked for an industry leader, Berkadia Commercial Mortgage, where she assisted in the underwriting and closing of over $1 billion in multifamily transactions. Brooke earned her bachelor's degree in International Business and Finance from Auburn University.

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Chris Farmer

Principal

Chris Farmer

Principal

Chris Farmer leads the investor relations team and has an extensive background in operational planning and corporate budgeting. Prior to joining Keener Investments, Chris Farmer served in various roles within Cheniere Energy, tasked with development and reporting of operational business plans as well oversight responsibilities for the corporate budgeting function with primary focus on the company’s multi-billion-dollar LNG construction budgets. Mr. Farmer began his career in public accounting with Arthur Andersen and KPMG and holds a bachelor’s degree in accounting as well as an MBA from Sam Houston State University.

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Jacob Hoaglun

Corporate Property Accountant

Jacob Hoaglun

Corporate Property Accountant

Jacob Hoaglun is the Corporate Property Accountant for Keener Management and plays a vital role in the day-to-day accounting for all our properties. Prior to joining Keener, Jacob accumulated over 3 years of accounting experience working with a variety of different software. In his previous roles, Jacob worked extensively on financial statements, budgeting, and forecasting, primarily focusing on property management services from multifamily properties. His attention to detail and financial skills have allowed him to excel in his current role as he continues to work towards his CPA certification.